Services & Support

From implementation support to online and instructor-led training courses, Imprivata provides the experience, guidance, support, training and resources you need for success. Our customer support and professional services organization is staffed by a world-class team of technical consultants and product experts with extensive skills in security, networking and identity management. By engaging with Imprivata Professional Services you can accelerate ROI, optimize OneSign performance, and ensure end-user adoption and success across the organization.  Imprivata Professional Services include:

Implementation Services
Get the critical assistance you need from the Imprivata Implementation Services team and our authorized partners to ensure successful implementation of your OneSign solution. Whether you're implementing all of the functionality in the OneSign platform, or just one of its individual offerings, we are happy to help you get up and running with services which include installation services, training, application enablement, and much more… 

Maintenance & Support
Imprivata is committed to delivering the highest level of customer maintenance and support to ensure our customers' success with OneSign’s solutions. We have assembled a team of experienced and professional customer service experts to provide you with the technical assistance, documentation and help-desk support you require to gain the maximum value from your investment in OneSign.

Training
We deliver best of breed training to ensure that you get the most out of your OneSign solution. Our courses are designed by skilled instructional designers to give you the best possible learning experience.  Users can choose between classroom, online with an instructor or self-paced training.