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As one of the UK’s leading hospitals providing healthcare to women and infants, Liverpool Women's employs approximately 1000 professionals and serves as an active training and teaching facility. Liverpool’s staff were experiencing difficulty remembering the network logins required to access confidential information. As a result, the staff would write passwords on sticky notes or have failed attempts at accessing the applications resulting in application lockout causing calls to the Trust’s helpdesk to reset their passwords. Now, the Trust is using Imprivata’s OneSign for Single Sign-On and Strong Authentication to improve overall security and increase help desk productivity.
Ten years ago, most health system IT leaders did not have Identity and Access Management (IAM) at the top of their priority lists. Provisioning and de-provisioning was primarily a manual operation, done by the IT staff. But today most CIOs and CISOs recognize the need for a sophisticated IAM strategy that is tailored to healthcare’s unique requirements.
Vision of Healthcare
‘Soft organic’ care and‘hard mechanical’ ICT are fundamentally different to each other. And at the same time, due to developments such as digitisation, electronic dossiers, information systems, flexible mobile working practices, transmural chains and home automation, the healthcare organisations have become increasingly dependent on (complex) ICT over the past few years.