Support for end users
If you are a clinician or other end user of Imprivata products seeking assistance with an Imprivata solution, please follow your organisation's standard technology support process. Should your issue be organisation-wide, your IT team can work with Imprivata support to remedy the issue.
Contact us
Over 3,000 organisations rely on Imprivata solutions to improve security, compliance and convenience. Take a first step in your journey with Imprivata by filling out the form below and an Imprivata employee will get back to you.
If you would like to get in touch about becoming a developer partner, please fill out this form.
Contact Support
Support: Americas
North America: +1 800 935 5958
Chile: +56 229 382 447
Brazil: +55 113 198 6183
Mexico: +52 554 170 7697
Other locations: +1 408 987 6072
Support: EMEA
UK: +44 (0)2035 144149
Austria: +43 720883092
Belgium: +32 (0)2 808 55 86
Denmark: +45 70143085
France: +33 (0)1 84 88 00 15
Germany: +43 720883092
Italy: +39 06 9480 0186
Netherlands: +31 (0)20 808 5143
Switzerland: +41 (0)22 518 11 79
Other locations: +1 408 854 7891
Support: APAC
Australia: 1800 219 435
New Zealand: 0800 002 323
Malaysia: 1800 818 111
Other locations: +61 1 800 219 435
Company
Worldwide headquarters
20 CityPoint, 6th floor
480 Totten Pond Rd.
Waltham, MA 02451
Phone: +1 781 674 2700
Toll-free: +1 877 663 7446
Fax: +1 781 674 2760
Florida
400 Carillon Pkwy
STE 300
St. Petersburg, FL 33716
Texas
11402 Bee Caves Rd
Austin, TX 78738
Phone: (512) 637-8700
European headquarters
4 Longwalk
Stockley Park
Uxbridge
UB11 1FE
Phone: +44 (0)208 744 6500
Fax: +44 (0)208 744 6501
Germany
Imprivata OGiTiX GmbH
Hans-Boeckler-Strasse 12
40764 Langenfeld
Germany
Phone: +49 (0) 2173 99 385 0
BENELUX
Haagsche Hof
Parkstraat 83
2514 JG The Hague
Netherlands
Australia
Level 19 / 644 Chapel St,
South Yarra, Melbourne VIC 3141
Phone: +61 3 8844 5533