Benefits and capabilities of the Nexus
The Nexus for VPAM customers
Your vendor manages their users, you retain full control and visibility
Experience even faster time-to-resolution with streamlined access.
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The Nexus for CPAM customers
Streamline access by maintaining your single method of connectivity
Manage your users and groups and enable reps to still access customers through a single login.
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Seamless onboarding
The same connection and workflows, with no training or management needed
Connect and immediately share application access once a Nexus connection is enabled.
The Nexus brokers connectivity between a CPAM and VPAM server
The Nexus is an included solution that brokers a connection between a CPAM and VPAM server, allowing each business to use their existing solution, without having to compromise on or change how they make or allow remote connections.
Frequently asked questions about the Nexus
How do I take advantage of the Nexus?
- First, you will need to be an established Imprivata customer, owning either VPAM or CPAM. Note that this is different from having a Gatekeeper installed in your environment to facilitate access for a CPAM vendor, or logging in to an organization’s VPAM server to provide support.
- Then, contact the Imprivata Onboarding team and we’ll get you configured for Nexus connections!
If I’m a current customer, do I need to pay for the Nexus?
- You do not! The Nexus is an included solution for our CPAM and VPAM customers.
If I’m using VPAM with the Nexus, can I require my vendors to authenticate with MFA?
- Yes, you can require MFA over the Nexus, and prevent vendor users who did not authenticate with MFA from connecting.
What is the difference between a Gatekeeper and the Nexus?
- The Gatekeeper is an agent that an organization configures to allow a vendor who has purchased CPAM to securely access the systems and services in the organization’s network that need their support.
- The Nexus facilitates a connection between an enterprise and a vendor who have each purchased VPAM and CPAM respectively. Unlike a Gatekeeper which allows an organization to manage a single CPAM vendor, VPAM allows an organization to streamline and control access for all of their vendors, and provides even greater visibility, control, and audit for the organization.
What is the benefit of purchasing VPAM, rather than using a vendor-supplied Gatekeeper?
- VPAM allows you to securely and efficiently manage remote access across all of your vendors and third parties via a single solution. You can:
- Individually identify and manage each vendor who needs access and verify their employment
- Granularly control what they can access in your network, and when
- Audit all vendor activity with detailed logs, video recordings, and text-based logs; extensive documentation allows you to easily demonstrate regulatory compliance
What is the benefit of purchasing CPAM, rather than continuing to connect via each of my customer’s VPAM servers?
- CPAM allows you to standardize all remote access for all of your customers into a single solution. This allows you to:
- Increase time-to-resolution with a single login and point of access for each of your reps, saving time identifying and troubleshooting each customer’s remote access method
- Meet your customers’ security and compliance requirements by providing them greater visibility and control over your access
