Imprivata Recognized Best in KLAS for Access Management

In a significant milestone, Imprivata has been honored with the 2025 Best in KLAS Award for Access Management. This prestigious recognition highlights Imprivata's exceptional performance and customer satisfaction in the healthcare sector.

KLAS Research is a trusted source of vendor performance information in the healthcare industry, with a methodology that ensures that all data and ratings are accurate, honest, and impartial. This highly regarded approach drives the annual Best in KLAS Awards, and is part of why Imprivata is so honored to be recognized by the organization.

Imprivata identity and access management facilitates customer success

The 2025 Best in KLAS Awards — Software and Services recognize companies that excel in helping healthcare professionals improve patient care and are determined based on healthcare provider feedback. This year, Imprivata has been awarded the 2025 Best in KLAS award for access management.

Imprivata Enterprise Access Management (formerly Imprivata OneSign® and Imprivata Confirm ID) facilitates customer success with its comprehensive suite of features, which includes:

• Fast, secure, seamless access to critical systems and applications
• Single sign-on (SSO), which securely reduces the time and effort required for multiple logins
• Multifactor authentication (MFA), providing enhanced security with robust and streamlined authentication methods and including support for EPCS (electronic prescribing of controlled substances)
• Analytics capabilities enabling insights to improve clinical workflow efficiency and meet security and compliance requirements

Adam Gale, KLAS CEO, congratulated Imprivata, stating, "In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS Award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to Imprivata’s hard work, dedication, and passion – all of which are needed to drive our industry forward."

In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS Award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to Imprivata’s hard work, dedication, and passion – all of which are needed to drive our industry forward.

Imprivata access management solutions facilitate excellence in healthcare environments because they’re purpose-built for clinicians. We’ve also enhanced the value and innovation we deliver to customers through a new strategic partnership with SailPoint, the 2025 Best in KLAS winner for Identity Management. Imprivata Enterprise Access Management (EAM) is planned to seamlessly integrate with SailPoint Identity Security Cloud to deliver best-in-breed solutions for access management and identity security. SailPoint and Imprivata's industry-leading technologies help protect access to critical applications and data without sacrificing clinical efficiency. The partnership will further improve clinicians’ productivity -- supporting enhanced care, reducing cyber risk, and meeting evolving compliance standards.

Committed to customers, purpose-built for clinicians

In the 2025 Best in KLAS Awards, Imprivata EAM not only received the top score for overall performance, but also the highest marks in several KLAS Customer Experience Pillars, including Product, Loyalty, Operations, and Relationship.

Fran Rosch, CEO of Imprivata, expressed his gratitude and pride in receiving a 2025 Best in KLAS Award. “Imprivata is honored to be the top-ranked Access Management provider in the 2025 Best in KLAS Awards. This is a testament to Imprivata’s unrelenting commitment to customer success in providing simple and secure access to the devices, applications, and workflows clinical users need to deliver effective, efficient patient care. We thank KLAS and our customers for this prestigious recognition and look forward to continuing to innovate to help healthcare organizations solve their most pressing access management challenges.”

Feedback from Imprivata's customers underscores the value and impact of Imprivata solutions. One CISO commented, "Imprivata Enterprise Access Management is so easy to use; people love it. Our main use is that we use our badges to log in. We call it tap-and-go. That is a huge satisfier because we only have to type our password once at the start of the shift. From that point on, we can just tap our badges and log in. I would highly recommend Imprivata."

Imprivata Enterprise Access Management is so easy to use; people love it. Our main use is that we use our badges to log in. We call it tap-and-go. That is a huge satisfier because we only have to type our password once at the start of the shift. From that point on, we can just tap our badges and log in. I would highly recommend Imprivata.

Imprivata access management solutions: Innovation and future-readiness

Imprivata's commitment to innovation is evident in its ongoing development of leading-edge solutions. A CISO remarked, "Imprivata is pretty progressive. They are doing facial recognition things, and those things are definitely on the bleeding edge. The vendor isn't standing still. Imprivata is looking at a broad range of solutions. As a customer, I like to see companies that are doing that."

As the healthcare landscape continues to evolve at a breakneck pace, Imprivata remains at the forefront, helping healthcare professionals focus on what matters most: delivering high-quality patient care. The 2025 Best in KLAS Award for Access Management is a well-deserved recognition of Imprivata's dedication to providing top-tier identity and access management solutions — not just to the healthcare industry, but to any organization that wants to survive and thrive in today’s high-risk digital world.

Learn more about what makes Imprivata Enterprise Access Management so special on our website.