Recapping ViVE 2025: Mobile, Cyber, and AI Remain Top of Mind for Healthcare Leaders

From cyber threats to clinician efficiency, we caught up with industry leaders and experts to talk about the trends and technologies shaping healthcare right now.

ViVE is an annual digital health conference that brings together leaders in the healthcare space, from policymakers to the patient community, with a goal of increasing visibility and adoption of new technologies to improve and secure healthcare.

Despite delays and canceled flights, we weathered the storm to make it ViVE where the conversations centered around how healthcare is still caught in a storm of its own.

“We’re hearing there’s a real urgency for change in healthcare,” said Imprivata CEO Fran Rosch, reflecting on the event. “Budgets are so tight, and CIOs and organizations are really required to change the way they do healthcare—how do they provide more services, at less cost?”

Budgets are so tight, and CIOs and organizations are really required to change the way they do healthcare—how do they provide more services, at less cost?

It’s a theme we heard throughout the event: there is mounting pressure to do more with less.

Last week we spoke with ViVE attendees about how they’re navigating this landscape, the challenges they’re facing, and the objectives that are top of mind.

Here are some of our key takeaways:

Mobile transformation: Shared devices are transforming healthcare

One of the most widely discussed topics at ViVE was mobile transformation. More healthcare organizations are deploying shared mobile devices to give providers faster, more efficient access to electronic health records (EHR) with the goal of streamlining patient care and improving clinician satisfaction by alleviating challenges such as password fatigue, remote setting configurations, and mobile security.

“It’s hard to focus on the patient if it’s the technology that’s distracting us,” said Dr. Sean Kelly, Imprivata Chief Medical Officer and Practicing ER doctor at Beth Israel Lahey Medical Center, during his presentation on the future of mobile technology in healthcare. “We want to be enabled by technology, and there’s nothing more enabling than mobile technology that we can use at the point of care.”

We want to be enabled by technology, and there’s nothing more enabling than mobile technology that we can use at the point of care.

Dr. Kelly highlighted the importance of implementing a mobile access management strategy and understanding clinician workflow needs during a mobile transformation project. This is key is helping make decisions about the device types, authentication methods, and technologies needed for the organization’s unique workflow needs.

Leaders from Mackenzie Health also presented on their approach to mobile transformation during a case study presentation with Dr. Aviv Gladman, Chief Medical Information Officer, and Purvi Desai, VP of Digital Health and Chief Information Officer.

“The real trick of mobile is understanding your workflow before you ever get to putting devices out onto the floor,” said Dr. Gladman. “If you don’t understand how people move about their day, you don’t know what type of device to select for people, and you don't really know how to build a workflow for them.”

The real trick of mobile is understanding your workflow before you ever get to putting devices out onto the floor.

Claire Reilly, RN, MSc, Imprivata Chief Nursing Informatics Officer, reinforced the need for simple, personalized mobile workflows for clinicians, “End users want simplicity. They don’t want to know what’s going on in the backend—nor are they interested, to be quite honest.”

We also caught up with Jarel Hall, VP of ISD Technical Services at Memorial Hermann Health System, to talk about their approach to shared mobile devices as well.

“Optimization for us was key,” said Jarel, highlighting how Imprivata Mobile Access Management helped them manage, secure, and track shared devices across their workforce. “Administrators can see who has what device from the back end…The good thing is if they forget it during the day, leave it in their pocket, or return it to the wrong dock, we also have that intelligence as well, so you know whose device it was, you know you can get it back and you can break it if you need to, so it’s borderless.”

Clinicians want to care for patients, and they want the technology they rely on to be available, usable, and efficient.

Third-party risk: one year after the Change Healthcare attack

One year after the Change Healthcare ransomware attack, security remains one of the sector’s top concerns. But despite heightened awareness of this problem, healthcare is still struggling.

“We still have a lot of work to do,” said Fran Rosch. “We know in healthcare, it takes a village. So you have all these people who have remote access, temporary access, and that becomes a big risk factor, a big source of breaches.”

It’s a big problem—just take a look at the eye-opening statistics from our recent report with the Ponemon Institute, The State of Third-Party Access in Cybersecurity:

• 44% of healthcare organizations have suffered a cyberattack from third-party access in the last 12 months
• 60% of those attacks results in the exposure of sensitive patient information
• Only 36% of healthcare organizations have a strategy for managing privileged access

And while the Change Healthcare attack helped raise awareness of third-party risk, now healthcare leaders actually need to do something about it.

AI: Hype vs. reality

AI’s influence on healthcare security, automation, and clinical decision-making was another major theme at ViVE. But while AI is a hot topic, are all healthcare organizations ready to leverage it?

“There’s really a lot of diligence you have to do before you introduce AI especially into a healthcare setting—the data governance around it,” said Joel Burleson-Davis, Imprivata SVP of Engineering, Cybersecurity.

With those crucial elements in place, Joel explained that one of the most applicable uses for AI in healthcare is around reducing friction and improving clinician efficiency.

“We really don't want to burden end users, like clinicians, with security,” he explained. “There is an ever-increasing arms race that's happening, and you don't want your nurse or your doctor to basically be a security certified engineer or something…You want to make sure you simplify all the things that you have to do as a security program to keep people safe.”

A new era of clinical access

As healthcare organizations adopt new technologies that directly impact clinicians, engaging them during the process is essential for driving success and satisfaction—for clinicians, IT and security teams, and patients.

Tracey Touma, Sr. Cybersecurity Business Liaison for The Cleveland Clinic, explained, “They will embrace the technology if you bring them alongside and they were part of designing it. They will be better friends, making sure that we are secure.”

With the help of tools like passwordless authentication, mobile access management, and third-party access, improving healthcare cybersecurity doesn’t have to create challenges.

And if there’s anything we learned from ViVE, it’s that access management really can be simple and secure.

“[ViVE] has been a truly wonderful, inspiring way to connect to others in cybersecurity, in IT and just have those clinical conversations,” said Tracey. “We're all here to serve patients.”

We're all here to serve patients.

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