HealthIT Security: Harmonizing patient engagement with secure communication
One conundrum that healthcare faces while it tries to create and adopt best-of-breed technologies that can make a clinician’s job more efficient while making data more transparent to patients is that these patients double as consumers. They’re used to a certain level of access with their mobile devices or social media platforms and expect healthcare to fall in line with expectations of other industries.
http://healthitsecurity.com/2013/05/09/harmonizing-patient-engagement-with-secure-communication/