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Effortless and accurate patient identification

Using biometric facial recognition technology ensures accurate patient identification, reduces claims denial, streamlines check-in, and enhances safety and care.

Accurate facial and person recognition
Secure identity verification
Fast, accurate enrollment
Patient identification across the care journey
Self-service account workflows

Manual identification methods no longer serve patient needs

Traditional patient identification processes too often result in misidentification and are needlessly burdensome.

Imprivata Patient Access uses advanced face authentication to capture biological characteristics. It significantly increases identification accuracy, reduces the risk of errors and related costs, all while improving the patient experience.

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Benefits of moving to biometric patient identification

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Improve patient safety and experience

Accurately identify patients at every encounter to reduce the risk of medical errors while delivering intuitive workflows that build patient trust.

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Reduce revenue loss

Accurate patient identification reduces billing errors and claims denials.

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Deter bad actors

Protect patient records and deter bad actors and fraud with high-assurance identity verification.

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Reduce overhead costs

Reduce call center volume, help desk tickets, and administrative burden through automated, self-service identity workflows.

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Make patient identification easier for everyone

Duplicate records and patient misidentification create downstream revenue cycle drag. Imprivata Patient Access helps improve registration accuracy, reduce duplicate records, and minimize claims rejections by creating a one-to-one match between patients and their records.

Additional resources

Datasheet
Learn more about the solution capabilities and benefits
See the datasheet
Blog post
How facial recognition can enhance the patient journey
Read the blog
Blog post
How facial recognition can reduce patient misidentification
Read the blog

Frequently asked questions

How does the solution work?
Is the technology accurate even if patients wear glasses, a mask, or a hat?
Does the solution require expensive hardware or cameras?
How do you use and protect patient biometric data?
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