Provide secure, streamlined, enterprise-grade remote support for your customers
Eliminate the need for VPNs, shared credentials, and other risky access methods that can slow down support teams. With Imprivata Customer Privileged Access Management (CPAM), your team has quick and secure access to the customers they support.
Simplify customer access management without compromising security
Leverage secure remote support technology to make audited, enterprise-grade connections to your customers.
Explore Imprivata’s full Privileged Access Security solution
Securing remote support is only one component of a privileged access strategy. Imprivata offers a comprehensive Privileged Access Security platform with purpose-built solutions to manage and secure every type of privileged access in your ecosystem.
Imprivata Customer Privileged Access Management is designed for support teams and third-party service providers who need secure, auditable access to customer environments.
Imprivata Vendor Privileged Access Management (formerly SecureLink Enterprise Access) enables organizations to grant external vendors secure, streamlined access into their business environment—without compromising compliance or productivity.
Imprivata Privileged Access Management provides fine-grained control over internal privileged users accessing critical systems, ensuring accountability and reducing insider risk.
Benefits of the Imprivata secure remote access software solution
Standardize access to all customers through a single platform so your representatives can quickly and easily provide support
Minimize unnecessary risk by providing each support representative with only the access they need to do their jobs – no more, no less
Rising third-party breaches are increasing security requirements and tightening some regulations. With CPAM, you can meet the most stringent compliance requirements.
Preview CPAM in action
Explore the unique benefits of CPAM
Our experienced Onboarding Specialists will work with you to address any customer concerns and facilitate a faster roll-out with higher adoption rates
The Nexus allows organizations to manage third-party connections using Imprivata Vendor Privileged Access Management (VPAM), while also allowing CPAM users to remotely connect using their own server – so both parties can reap the full benefits of their investment in the Imprivata platform
Frequently asked questions
Skip list contentHow does CPAM compare to typical remote desktop software?
How can I feel confident that my customers will allow us to use CPAM to access their environment?
Does CPAM provide screen-sharing session software for supporting end users?
