CMO.com: 3 Ways To Rally Your Marketing Team Around Big Data
While key metrics may vary by company and industry, CMOs and marketing experts identified three principles for creating a marketing team that puts business results front and center: make business metrics everyone's business, train marketers to use business data, and involve other business functions and external partners. Ed Gaudet is quoted on the second principle on the topic of accountability.
http://cmo.com/articles/2013/3/11/_3_ways_to_rally_you.html