Enterprise-grade remote access

Enterprise-grade remote access enables vendors to provide secure, efficient connectivity to customers’ networks. It’s also an important part of vendors’ service performance customers rely on for critical functions on an ongoing basis.

Cyberattackers often target third-party vendors in order to infiltrate their customers’ tech environments. As part of a customer privileged access management solution, enterprise-grade remote access enables vendors to securely and efficiently connect to customer networks while providing support. Enterprise-grade remote access also gives customers control and visibility over vendor access and activity. That includes the use of vaulted credential management, access session recordings, and detailed access logs.

Although VPNs are commonly used to mitigate the risks of remote access support, they lack the degree of granular control needed to secure third-party access.

Benefits of enterprise-grade remote access include reduced vendor liability, as well as improved customer satisfaction and retention support. It also helps both vendors and customers meet compliance regulations.